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Terms & Conditions

These Terms govern your relationship with the operator of blackjack-ballroom-casino, accessible via blackjack-ballroom-ca.com, effective as of November 6, 2025. By accessing or using this website, you agree to comply with all terms, conditions, and policies set forth herein.

Definitions

OBSERVE: In order to ensure legal clarity and user understanding, the following key terms are defined for use throughout these Terms.

  • Operator: The entity responsible for providing the online casino services on blackjack-ballroom-ca.com. For Canada (except Ontario), this is Fresh Horizons Ltd., operating under license from the Kahnawake Gaming Commission. Corporate management is provided by Apollo Entertainment Limited, registered in Malta (company number C45483).
  • User: Any individual who accesses, registers with, or uses the services of blackjack-ballroom-casino on blackjack-ballroom-ca.com.
  • Player: A registered User with an active account who participates in real-money or bonus wagering activities.
  • Bet: A monetary or bonus-funded stake placed by a Player on a casino game, as per the game's rules.
  • Bonus: Any promotional credit, free spins, or other incentives offered by the Operator, subject to specific terms and wagering requirements.
  • Wager: An amount of money or bonus credits staked on a casino game.
  • Account: The personal online profile created by a User to access and utilize the services of blackjack-ballroom-ca.com.
  • KYC: "Know Your Customer" verification procedures, including the submission of identification and address documents, as required by regulatory authorities.
  • Website: The online platform located at https://blackjack-ballroom-ca.com.

Account Registration

OBSERVE: Canadian law and industry best practices set strict requirements for creating and maintaining User accounts.

  1. Eligibility: Users must be at least 18 years old and legally permitted to gamble under the laws of their province or territory (excluding Ontario). Proof of age and residency may be required during registration or at any time.
  2. Registration Process:
    • Users must provide accurate personal information, including full legal name, date of birth, address, email, and any other data requested by the Operator.
    • Account activation requires email verification using a secure link sent to the User's provided address.
    • KYC (Know Your Customer) procedures are mandatory. Users may be required to submit government-issued identification and recent proof of address (e.g., utility bill, bank statement).
  3. User Obligations:
    • Users are responsible for the accuracy and completeness of all information submitted.
    • Each individual may only hold one account. Duplicate accounts are not permitted and may be closed.
    • Users must maintain strict confidentiality of login credentials. The Operator is not liable for unauthorized account access resulting from User negligence.
    • Accounts may be suspended or closed for providing false information or for any breach of these Terms.

Regional Compliance Note: Registration and KYC procedures are aligned with the Kahnawake Gaming Commission's standards for Canada (except Ontario).

Betting & Gameplay Rules

OBSERVE: Betting and gameplay at blackjack-ballroom-casino are regulated to ensure fairness, transparency, and compliance with CA law.

  1. Placing Bets:
    • Each game specifies minimum and maximum bet amounts, which are clearly displayed in-game.
    • Bets must be placed before the start of each game round; once accepted, bets cannot be modified or cancelled except in cases of technical error as determined by the Operator.
    • Only available funds (real money or eligible bonuses) can be used for wagering.
  2. Bet Modification & Cancellation:
    • After confirmation, bets are final and binding. Erroneous bets due to system malfunction may be cancelled at the Operator's discretion, with funds returned to the Player's account.
  3. Conduct in Live Casino & Chat:
    • All Users must behave respectfully in live casino environments and chat functions. The following behaviors are strictly prohibited:
      • Insults, abusive language, or harassment of staff or other Players.
      • Fraud, collusion, or any attempt to manipulate game outcomes.
      • Spamming, advertising, or sharing personal information.
    • Violations may result in suspension or permanent closure of User accounts, with forfeit of funds as permitted by law.

Regional Compliance Note: All betting activities are subject to oversight by the Kahnawake Gaming Commission and eCOGRA-certified fairness standards (valid as of 2025).

Bonus Terms

OBSERVE: Bonuses are subject to clear terms to prevent misuse and ensure compliance with CA promotional regulations.

  1. Bonus Activation & Wagering Requirements:
    • Bonuses are credited following explicit acceptance by the Player (e.g., opt-in, code entry, or via promotional offer).
    • Each bonus is subject to specific wagering (playthrough) requirements, typically expressed as a multiple of the bonus amount (e.g., 30x). These requirements and any applicable time limits (minimum 30 days from credit, unless otherwise stated) are detailed in the relevant offer.
    • Failure to meet wagering requirements within the specified period may result in forfeiture of the bonus and any associated winnings.
  2. Prohibited Games & Actions:
    • Certain games may be excluded from bonus wagering. A list of restricted games is available on the promotions page and subject to change.
    • Abusive strategies (e.g., minimal risk betting, collusion, bonus stacking) are not permitted and may lead to bonus confiscation and account closure.
  3. Combining Promotions:
    • Unless expressly stated, promotions and bonuses cannot be combined or used in conjunction with other offers.
    • The Operator reserves the right to modify, suspend, or terminate any bonus or promotion at its sole discretion, subject to applicable law.

Regional Compliance Note: Bonus terms comply with Canadian advertising and promotional gaming standards, with eCOGRA certification (2025) ensuring player protections.

Payments & Withdrawals

OBSERVE: Payment processes at blackjack-ballroom-ca.com adhere to CA regulatory standards and industry best practices for player protection.

  1. Deposit Methods:
    • Accepted payment methods include credit/debit cards, e-wallets, and cryptocurrencies (where permitted). The list of available methods is displayed in the account cashier section and may vary by jurisdiction.
    • All deposits are subject to minimum and maximum limits. Exact limits are specified in the cashier and updated as required by regulatory authorities.
    • Deposits are credited instantly, except in cases of payment provider delay.
  2. Withdrawal Methods & Processing:
    • Withdrawals are processed to the same method as the deposit, where possible. Alternative methods may be used subject to successful KYC verification.
    • Withdrawals are subject to minimum and maximum limits per transaction and per period (e.g., daily, weekly, monthly), displayed in the cashier section.
    • Withdrawal requests are reviewed and processed within 1-3 business days, excluding bank processing times. Additional time may be required for KYC verification or compliance checks.
    • The Operator does not charge withdrawal fees, but third-party payment providers may apply their own charges.
  3. Refunds & Bonus Reversal:
    • Refunds for erroneous bets or technical malfunctions are considered on a case-by-case basis. Decisions are final and in accordance with the Kahnawake Gaming Commission's guidelines.
    • Bonuses may be reversed or forfeited if a User requests early withdrawal before fulfilling wagering requirements or in cases of policy breach.

Regional Compliance Note: All transactions are monitored for anti-money laundering compliance and subject to KYC requirements as per CA law and eCOGRA certification (2025).

Limitation of Liability

OBSERVE: To comply with CA law and industry standards, limitations of liability must be clear, fair, and protective of both User and Operator.

  1. Operator Obligations:
    • The Operator ensures the fairness and integrity of all games, with outcomes determined by certified Random Number Generators (RNGs) and subject to eCOGRA (2025) auditing.
    • Reasonable efforts are made to maintain continuous, secure access to blackjack-ballroom-ca.com and accurate information on all services.
  2. Exclusions of Liability:
    • The Operator is not liable for losses or damages arising from:
      • Technical failures, interruptions, or delays in the Website or gaming services
      • Network or communication errors beyond the Operator's control
      • Unauthorized access due to User negligence or breach of these Terms
      • Errors in third-party payment processing
  3. Maximum Compensation:
    • The Operator's maximum liability in any circumstance is limited to the amount of the bet, wager, or promotional credit placed by the Player in the relevant transaction.

Regional Compliance Note: These limitations do not affect statutory rights under Canadian consumer protection law.

Intellectual Property Rights

OBSERVE: All intellectual property on blackjack-ballroom-ca.com is protected by international copyright and trademark laws.

  • Content and Software: All software, graphics, text, logos, and other content on the Website are the exclusive property of the Operator or its licensors.
  • Restrictions: Users may not copy, reproduce, distribute, modify, or create derivative works from any part of the Website without the prior written consent of the Operator.
  • Trademarks: All trademarks and trade names used on blackjack-ballroom-ca.com are proprietary and may not be used without authorization.

Any unauthorized use of the Website's intellectual property may result in legal action and termination of User accounts.

Privacy & Data Protection

OBSERVE: blackjack-ballroom-ca.com processes all personal data in accordance with its Privacy Policy and applicable Canadian law.

  • All User information is collected, stored, and processed for the purposes of account management, KYC compliance, responsible gambling, and regulatory reporting.
  • For details on data usage, User rights, and data security, refer to the Privacy Policy.
  • By registering or using the Website, Users consent to data processing as described in the Privacy Policy.

Regional Compliance Note: Data processing procedures align with Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) standards.

Changes to Terms

OBSERVE: Users must be notified of material changes to these Terms to ensure continued legal compliance.

  1. Notification Procedure:
    • Material amendments to these Terms will be communicated via email to registered Users and/or a prominent banner on the Website.
    • Changes take effect on the date specified in the notice (not earlier than 7 days after notification, unless required by law).
  2. Continued Use:
    • By continuing to use blackjack-ballroom-ca.com after changes become effective, Users accept the revised Terms.
    • Users who do not agree with the updated Terms must discontinue use of the Website and may request account closure and withdrawal of funds in accordance with the Account Termination section.

Regional Compliance Note: Notification procedures reflect CA consumer protection standards.

Termination & Suspension

OBSERVE: Clear procedures for account termination and suspension are required to protect both User and Operator interests.

  1. Grounds for Termination or Suspension:
    • Accounts may be suspended or closed for:
      • Violation of these Terms or any applicable law
      • Provision of false or misleading information
      • Evidence or suspicion of fraudulent, collusive, or abusive activity
      • Request by the User for voluntary closure
  2. Procedure:
    • The Operator will notify the User via registered email address of any account suspension or closure, stating the reason and effective date.
    • In cases of voluntary closure, Users may request withdrawal of any remaining balance, subject to KYC and anti-fraud checks.
    • If an account is closed for policy violation, funds may be forfeited as permitted by law and regulatory guidance.

Regional Compliance Note: Termination procedures comply with Kahnawake Gaming Commission and CA consumer protection requirements.

Governing Law & Jurisdiction

OBSERVE: Legal clarity regarding applicable law and dispute resolution is essential for cross-jurisdictional online gaming operations.

  1. Applicable Law:
    • These Terms are governed by the laws of Canada (excluding Ontario), as applicable to agreements made and performed in that jurisdiction.
    • All gaming operations for Canadian Users (except Ontario) are regulated by the Kahnawake Gaming Commission.
  2. Jurisdiction & Dispute Resolution:
    • Any dispute arising from or relating to these Terms shall be resolved in accordance with the laws of Canada (except Ontario) and under the exclusive jurisdiction of the courts or arbitration panels of the Kahnawake Mohawk Territory, unless otherwise required by mandatory local law.
    • Users are encouraged to contact support in the first instance to resolve any issues. If a resolution cannot be reached, disputes may be submitted to the Kahnawake Gaming Commission or to recognized alternative dispute resolution (ADR) providers, including eCOGRA (certified as of 2025).

Regional Compliance Note: Dispute mechanisms align with Canadian regulatory requirements and eCOGRA certification standards.

Contact Information

OBSERVE: Users must have clear access to support and legal contact details for all queries, complaints, or legal notices.

  • Customer Support: Email: [email protected]
  • Website: https://blackjack-ballroom-ca.com
  • Mailing Address (Corporate Office):
    • Apollo Entertainment Limited, 122, Andrea Debono Street, Naxxar, NXR 4030, Malta
  • Company Registration Number:
    • Apollo Entertainment Limited: C45483 (Malta)
  • Licensing Information:
    • Kahnawake Gaming Commission (Canada, except Ontario): Fresh Horizons Ltd., Online Casino License (valid as of 2025)
    • eCOGRA Certification: Approved status, valid as of 2025
  • Author: Alex Tremblay

Regional Compliance Note: For unresolved complaints, Users may contact the Kahnawake Gaming Commission or eCOGRA as appropriate.